Budget Autovermietung

Their slogan of we try harder" really fell short this afternoon when I was collecting a car from the Berlin airport.My flight was delayed and somehow the second guy I spoke to said that would contribute to me not get the car I requested. How am I responsible for the flight being delayed

Nice staff and great prices!

هل يتكلم الدكتور اللغه العربيه

avoid this company especially if you are renting a car through aggregator. their pricing policy is not transparent at all, you will never pay the amount you have in your booking. I ended up paying almost 300eur for economy class car for 2 days instead of 130eur which was the price I got via booking.com. It’s not the first time i’m renting through aggregator, it was the first time the experience was that bad. Turned out the car that I booked wasn’t covered by any insurance at all, even with franchise which is the case for all normal car rentals. so it was either buying the full coverage for 110eur or paying up to the full price of the car in case of the incident. They also charged some weird “standortzuschlag” of 73eur which nobody cared to explain to me. The price that I paid originally through booking.com wasn’t matching any of the amount on the invoice, it is just stated there as “gutschein”, so no matter what options i chose I would never have paid this amount exactly.

They were very professional and courteous. The gentleman who greated us early Saturday morning on the 21st of January was excellent. We communicated in English and German. I had some difficulty with where to return the rental vehicle, but after scanning the QR code it was resolved. Signage, eine Zeichnung) would help. We will definitely use Budget again.