Autohaus Rauer

Last Friday, 13th May 2022 about at midday, I brought my car to Autohaus Rauer. I only needed to change the immatriculation plates, which shouldn't take so long. As I didn't have the tools I requested to do it. I totally understand that they were busy and that it couldn't be done right away. So i did let my keys and gave my phone number and pointing out that it was a French number (the technical guy is belgian guy so he could understand everything). I remind this guy to call me back when the job was done. Time passes away and I didn't get a call. about 16h45 i try to call and nobody answered. So i decided to go directly to the place and by my unlucky day, it was already closed, I could see my car and they did the job but they never called me. In internet its written that they closes till 18h00 from monday to friday, which is the first lie. So that day I needed the car for a very important appointment in Bavaria, and this garage didn't even care if I needed back my car during the weekend. I had to rent a car and spend much more money because this Belgian guy from this garage didn't call me back. In my experience they didn't show to be serious at all. So next monday when I came to get my car back, their argument was that they call me but somebody else answered

Extreme Kompetenz in Sachen Auto!!! Freundliche und zuvorkommende Mitarbeiter. Und immer einen kessen Spruch auf den Lippen. Wir kommen gern hier her und immer wieder. Mittlerweile auch mit unseren Firmenwagen.

Einfach unkompliziert und super Service

Schneller Termin. Preis/Leistung Top nur zu empfehlen.

Alle Arbeiten sind einwandfrei durchgeführt worden. Ich bin sehr zufrieden. Lieben Dank an euch. LG Denise

Super schnell und kompetent