DHL Paketshop 418

The owner is a very polite and friendly gentleman. I have been collecting my packages from here for a year now. I feel the poor ratings are unwarranted. There might be issues with the delivery guys, but definitely not with this packet shop..

I am so fµcking tired with DHL. I needed to ship me headphones from easyHotel in Frankfurt. I ordered parcel and pick up for 9 euros. (537ZMVN7V5NF) The delivery guy took my package and returned again next day! I emailed DHL Customer service about refund and did a new order again for 9 euros (D9W94HNQ5TPG), because I needed them as soon as possible.After a few days, I received a message from DHL that they will not give my money back. (??)Then after ten days I texted easyHotel, if new the delivery guy picked up the package. He did not...And of course no one helped me by phone or email.So I wasted 18 euros for your great service. Thank you.

very kind

Ladeninhaber ist immer sehr freundlich und mit Paketen klappt auch immer alles.

Komplett heruntergekommener Laden.Sehr komische Kunden dort drinnen die mich als Frau Minutenlang anstarren während ich auf mein Päckchen warte...Um 15 Uhr geschlossen obwohl die Öffnungszeiten Samstags bis 16 Uhr lauten.