Markensturm.com | agency for IT Business Development

The package did not arrive due to being addressed incorrectly and was returned to the sender. They've been promising re-shipping for a month, but they do not anything .

2 weeks later and they still haven't shipped my part which I've now cancelled.The most useless inefficient company I've used in a LONG time.Buyers beware if they mess up your shipping like they did with my order along with DHL they will not send a replacement until they process the return from DHL which they still haven't processed 4 days later even though they received it back last week.Avoid at all costs for your own sanity in waiting forever a part that's in stock you still won't get it.These guy's are extremely poor and that's an understatement at best.I'd just like it say the issues with shipping have been resolved and the 2nd parcel arrived promptly, While I know it seemed to take so long what I didn't realise was some staff were working from, That I didn't know, I'd just like to thank everyone involved for getting this resolved as soon as could possibly be, I was not aware of any shipping issues due to Brexit.I'd like to say thank you again and for the very kind gesture, Thank you Adrian.

Vor 1 1/2 Wochen 2 Ersatzteile für ein FractalDesign Gehäuse bestellt. 1 Teil wurde geliefert, war aber der falsche Artikel. Der andere Artikel wurde nicht versendet.Nach Rücksprache mit den Verantwortlichen hat man sich umgehend um den Sachverhalt bemüht und eine erneute Sendung an mich losgeschickt. Fehler können passieren und wenn man diese eingesteht und offen mit dem Kunden kommuniziert, finde ich dieses Verhalten sehr sympathisch.Vielen Dank an Herrn Kusian und seine Kollegen für seinen Einsatz!Es dankt ein zufriedener Kunde.