ROSSMANN Drogeriemarkt

Good prices and choice

Der Drogeriemarkt bietet eine große Auswahl mit gut sortierten und sauberen Regalen. Ich konnte bisher alles finden was ich brauchte.

Wszystkie potrzebne rzeczy na miejscu

So unfreundliche Kassiererin. Würde niemandem empfehlen hier her zu gehen.

Netter, sauberer Laden, Personal sehr hilfsbereit und freundlich.

unfreundliches und schnippiges Personal. Regelrecht frech. Kunde musste nach zweite Kasse rufen. Kassiererin trug kein Namensschild so das eine genaue Benennung nicht möglich ist.

I visited here on 2 consecutive days.Day1 - I purchased an adult product. The staff said (without asking) that I could return it if it doesn't work. Very friendly and comforting when you are buying something new. This staff had also helped me find the product. I would rate 5star for this experience.Surprisingly, the product actually didn't work (maybe it was a repeated issue, that's why it was suggested when I purchased)Day 2 - I went to return the product. The staff was new and didn't accept the return. When I asked what should I do with a non working product when I paid full amount. She made me feel bad about buying an adult product and concluded she can't do anything... I would like to rate 1 for this experience..Guess what, I called Rossmann customer care who confirmed it is possible to return. Yes, I did return it in another Rossmann store. 5star for the customer service team and other store.

Alles sehr übersichtlich; freundliches Personal.