TKS Shop Baumholder

If I could put less I would. The only option you have in government housing and it sucks. Wifi barely works in the same room as the box. Only thing that works most of the time is actually connecting to the box itself. WiFi is the worst I have ever had. I'm considering sueing TKS for their crappy service

Edited: This place is doing better in terms of customer service and courtesy. I don't recall her name but I was pleased with the service provided when I was dis-enrolling from TKS.

The second to worst internet service I've ever had the misfortune of coming across, beat only by ExchangeConnect itself. They will charge you a premium for internet that goes out at random and a lot of people have difficulty getting cell service across post. If you have an alternative, please let me know

Great service John was great help and friendly and help me with my service

I had a very pleasurable experience at TKS and recommend it to everyone! Jon, the TKS salesman, was very informative, helpful and seemed to go out of his way to help me pick the right phone and contract. He's very competent and knowledgeable. I'm completely satisfied with my purchase and sure you will be to!

Internet is great, but their cellular plan isn't.Do yourself a favor and get your device unlocked and go with Telekom aka. T-MobileWondering why your wifi is so slow?The answer is Wifi, Your not getting your max speed because your not getting your internet directly using a LAN cable so switch to using it for your TVs, Video Game Consoles and other sorts. The wifi strength isn't as powerful considering most these buildings have solid walls creating dead zones in your home. You can try buying a repeater and bridging your signal but good luck.

WiFi speeds drastically drop from ~20MBps to ~600kbps around 17:10 when everyone gets off work and returns home because TKS has everyone connected to the same network to save money. WiFi crashes daily with cheap ARRIS routers. Only one device can use WiFi at full potential as all other devices suffer under each router. Troubleshooting customer service is useless and always claim everything is working fine in effort to be lazy and not have to come fix anything. The complexes are in dire need of updated modems and routers as well as new customer service reps. WiFi is absolute trash.