Karl-Berg-Musikschule der Stadt Trier

June 2020: Son decided to quit his lessons and this was communicated to the teacher, who took act of thisEnd of August 2020: we received a new bill for the whole next school year, nevertheless he was already signed out orally at the end of last school yearSeptember 2020: apparently we had to send a letter of resignation to the adminstration, not unlogical, but nobody cared to inform this when the decision was communicated orally. Email and letter sent, but there was an autograph missing.December 2020: letter including missing autograph sent. Once again, no reaction whatsoeverApril 2021: we received yet another bill for missing payments in 2021. We sent a reaction referring to the signed letter back in December 2020May 2021: since the resignation occured during the school year (not true, it was communicated at the end of last school year, well before the beginning of the new one), the school house rules are applied and that means that this resignation can only be considered as soon as a replacing student has been found. Of course, no way for us to find out whether or not this student has been found, so payments are due until the end of this school year.Summarised just a horrible horrible experience, expensive and narrow minded administration. I know one thing for sure: never again, if the other 3 kids would like to take music lessons, we'll find another solution. This was just a very bad joke

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