Zoll Dienstbüro

Mailed a FedEx package to my daughter in Munich that has been trapped at Customs in Köln for six weeks now. No updates, no way to contact your offices. I would just like to know why, and when (if ever) this small package will realistically get to my daughter. If it’s lost, say so, that I might start a claim with FedEx.It seems that Germany is not the tightly managed, well-oiled machine it was pre-Covid. Looking at the FedEx website, only Germany (among all of W. Europe) is experiencing delays.Update: Customs/FedEx sent me back my package, and it was returned to me three months after the original ship date.